Delivery / Performance against objectives
Sue Elliott of Customer Service Design understood the scope of the contract perfectly and was able to suggest new objectives, where necessary
Sue delivered great results
Sue represented excellent value for money, and was worth more
Fit / Integration with Business
Sue came into the business and began performing well immediately
Sue worked extremely well with all other people involved in the business
Compatibility / Core Contractor Competencies
Sue’s project management skills were superb
Sue had solid communication skills
Sue had great technical skills that exceeded expectations
Sue’s leadership skills were above expectations
Sue was very conscious of reducing our costs where possible. She used the time in our organisation very efficiently and completed within the timeframe. She was very perceptive and encouraging about where our organisation could improve our performance.
Any areas for improvement?
No I was very satisfied with the outcome of her work and it has been very helpful to the architect who then worked on the refit of our building based on the recommendations of her study
Details of Referee: Jan Gerritsen, Community Services Manager, Masterton District Council